Live Chat Support
What is Live Chat? What precisely does the service include?
When your web hosting company supplies live chat support, you can speak with a representative in real-time and find out helpful information or get an issue resolved timely. The main advantage of using chat compared to calling to talk to a live person is that you'll need just a computer with access to the web, so that you won't pay any fees if you're in a different state or country. Furthermore, it will be easier to copy and paste details for example domains, usernames or error messages i.e. details which are sometimes hard to provide to the other side on the phone. The live chat is also a considerably quicker option to contact your website hosting service provider's support crew compared to using a ticketing system. Last, but not least, in case some problem needs a little more time to be dealt with, you can do something else entirely while you wait for guidance on the live chat, so that you won't lose time - something that is impossible in case you are on the phone.
Live Chat Support in Cloud Website Hosting
We provide a live chat assistance service for all cloud website hosting
that we offer and we're able to help you with almost everything in real time. If you don't have an account with us yet, we are able to provide you with more info about the packages to help you to get the most suitable package. If you are an existing client, we're able to help you with any billing or general issue in addition to with plenty of common tech issues, for example an email address installation in a desktop e-mail client. In case you cannot give us a call for some reason or you are in some country where we do not have a local phone number, our live chat is the best way to get in touch with us. Needless to say, some matters require additional time to investigate and test, so you'll need to open a support ticket to our technicians, but nonetheless, we are able to save your time and assist you with numerous troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we provide with our semi-dedicated hosting services
, you're able to get the answers for any questions you may have or get lots of troubles resolved quickly. The service is available each and every day, which means that you'll be able to get in touch with an agent even on holidays and weekends. If you are unsure which package would be better for your web sites or if our outstanding cloud hosting platform covers some system requirements, you can join the live chat before purchasing anything. In case you are an existing customer, you are able to obtain more information about account settings, billing issues and a variety of common tech problems you may have, for instance when you cannot set up an email account in a client on your personal computer. Our live chat will save you plenty of time no matter where you are or when you get in touch with us.