Even though the hosting service provided by the different companies appears identical, each provider has got their own platform with its own tweaks and ways to perform certain tasks. In cases like this, an information-loaded knowledge base would be pretty useful both for people with no past experience and for technically practiced individuals who will ultimately find out how specific operations are carried out, but will lose time in the process. The purpose of such a knowledge base is to make the service fast and simple to use, sparing users time and energy. The end result is more pleased clients, as they can effortlessly find the information they want, and a lot less work for the client support staff members, because typically the majority of the queries and problems that clients have are already enumerated in the knowledge base. If the articles are adequately written and cover more things, you will be able to get to know more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting
plans come with an extensive knowledge base where you can find information on all the problems that you could come across and their resolutions. You can discover how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are correct, but nonetheless you are unable to send email messages, for instance. We’ve tried our very best to be as thorough as possible and to cover all the available options so as to help you save time and energy and to present you with different solutions for every single issue. The knowledge base features informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in each Control Panel section, whilst if you prefer to browse through the entire list of articles, you should visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled an in-depth online knowledge base for all our present and future clients, so if you order a semi-dedicated server
account through our company, you will be able to find any info that you are looking for at any time. We’ve got a huge number of informational help articles, which will help you understand better what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are just 2 examples. Our exhaustive tutorials will help you do anything you wish – uncompress an archive, import a MySQL database, redirect a domain, and so on. On top of that, we also have troubleshooting instructions, which will allow you to find out what precipitates a certain problem and the feasible solutions for it. In case you’re not able to send e-mails or your domain opens an HTTP 500 error message, for example, you can resort to our knowledge base and rectify the problem instantly. You can access the articles through any Control Panel section, as well as through the all-inclusive Help section.