Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Site Control Panel you’ll find a comprehensive Help section offering multiple articles and regularly asked questions. They are compiled by our support team of skilled technicians. Simply type in your question and our clever software will give you the most appropriate answer.

  • Top quality support service

  • Tutorial Videos

  • For all of you who want to find out how to rectify a typically experienced problem by watching an educational video, we have added a compilation of video tutorials to our Web Site Control Panel. All the how–to videos are short and easy to grasp. They offer visual demonstrations of various site management tasks.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk service with a sixty–minute ticket response guarantee. Our team of skillful tech support engineers will be at your disposal to answer all the queries that you might have. During non–peak periods, a reply will be supplied within just 20 minutes.